Launch policy
How order changes, cancellations, refunds, and credits are reviewed.
This is launch copy for Valentine Harvest and should be reviewed by Shane before wider public use. It is business guidance, not legal advice.
Contact Valentine Harvest as soon as possible if you need to change or cancel a request or confirmed order.
Because products are perishable and harvested around timing, cancellation windows may be limited after confirmation, harvest, packing, or delivery preparation.
Refunds or credits are reviewed case by case. This policy does not promise unconditional refunds.
If there is an issue with an order, contact Valentine Harvest promptly with the order details and a description of the concern.